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Documentation

Lead16 v2.1.0

  • 🚀 Getting Started
  • Quick Start Guide
  • First Steps
  • Video Tutorials
  • 📚 User Guide
  • Dashboard Overview
  • Managing Leads
  • Pipeline & Kanban
  • Email Integration
  • Creating Invoices
  • Analytics & Reporting
  • ✨ Features
  • Gmail Integration
  • Automation & Workflows
  • Invoicing System
  • Pipeline Tracking
  • Revenue Analytics
  • ⚙️ Administration
  • Settings & Configuration
  • Deal Stages
  • Team Management
  • 🛠️ Troubleshooting
  • Common Issues
  • FAQ
  • Contact Support
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Team Management

Collaborate with your team by inviting members and assigning leads.

Team Plans

Plan Team Size Price
Starter 1 user Free
Professional Up to 3 users $29/month
Enterprise Up to 10 users $99/month

Inviting Team Members

  1. Go to Settings → Team Management
  2. Enter the email address of your new team member
  3. Select their role (Admin, Member, or Viewer)
  4. Click Invite

The invitee receives an email with a link to join your organization.

User Roles

Owner

  • Full access to everything
  • Manage billing and subscriptions
  • Manage all team members
  • View and edit all leads and data

Admin

  • Manage team members (invite, remove, change roles)
  • View and edit all leads and data
  • Configure settings and automations
  • Cannot manage billing

Member

  • View and manage assigned leads
  • Create new leads
  • Use the pipeline and invoicing
  • Cannot manage team or settings

Viewer

  • Read-only access to all leads
  • View reports and analytics
  • Cannot create, edit, or delete anything

Managing Team Members

Change Role

  1. Go to Settings → Team Management
  2. Find the team member
  3. Click the edit icon
  4. Select new role
  5. Click Save

Remove Member

  1. Go to Settings → Team Management
  2. Find the team member
  3. Click the delete icon
  4. Confirm removal

Note: Removed members lose access immediately. Any leads assigned to them should be reassigned.

Assigning Leads

Manual Assignment

  1. Edit any lead
  2. Select a team member from the Assignee dropdown
  3. Save changes

Assignment Display

  • Assigned leads show the team member's name on the card
  • Filter pipeline by assignee (coming soon)

Pending Invitations

Track invitations that haven't been accepted:

  1. Go to Settings → Team Management
  2. View Pending Invitations section
  3. Resend or cancel invitations as needed

Invitations expire after 7 days.

Best Practices

  1. Start with Admin: Give trusted team members admin access
  2. Use Viewers: Great for executives who need visibility
  3. Assign leads: Ensure every lead has an owner
  4. Review access: Periodically audit team member roles
  5. Prompt removal: Remove members who leave immediately

Upgrading Your Plan

Need more team members?

  1. Go to Settings → Billing & Subscription
  2. Select a higher tier plan
  3. Complete payment
  4. Invite additional members

Downgrades apply at the end of the billing period.

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