Contact Support
Need a hand? We're a small, responsive team and we read every message. Email us and we'll get back to you — typically within one business day.
Before you write
- Tell us your account email and which workspace you're in.
- Describe what you expected to happen and what actually happened.
- If it's a display issue, a screenshot helps a lot.
Security issues
Found a vulnerability? Please email security@lead16.com — see our security policy for details.
Response times
General support: within one business day (AEST). Security reports: acknowledged within 48 hours.